Procular’s COVID-19 Coronavirus Delivery Procedures
With the growing health concerns, we have implemented some new guidelines for our no contact deliveries. We are also closely coordinating with Australia Post to ensure there will be no disruptions to our services. We want to assure you that our platforms are at full functionality, with the services and support you are used to receiving from us.
On Time and No Contact Delivery
Australia Post have taken steps to minimise the spread of the COVID-19 virus and will no longer obtain signatures at the time of delivery, instead:
The parcel will be delivered to your doorstep, or at reception. All parcels will no longer require a signature for delivery and/or collection. Contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for you to pick up on the counter.
For deliveries with specific signature requirements, we will be working with our customers directly to ensure these continue to be met.
Delivery to New Zealand
Procular and Australia Post are doing our best under difficult circumstances to deliver your order quickly and safely. It is possible that some shipments to New Zealand may experience unforeseen delays and take longer than usual to be delivered due to limited flights. We appreciate your understanding and patience.
How much do I have to pay for shipping?
Zero. We offer our customers free shipping Australia and New Zealand wide with no minimum spend! Your package will be delivered by either Australia Post Express or a courier. You will also be given an order number which you can use to track the status of your order here on our website.
I just placed an order online. When will I receive my merchandise?
Procular makes every effort to get your order to you as soon as possible. Orders for in-stock items placed on business days before 1:00 PM AEST (Australian Eastern Standard Time) are generally shipped out the same or the following day (subject to verification). Please note that weekend orders, placed on Fridays after 1:00 PM AEST will be processed on the following Monday. If there is a problem with your order, you will receive an e-mail within two business days to advise you about the situation.
Do you ship internationally?
Yes, Procular ships throughout Australia, New Zealand, the U.S., Canada and to over 200 countries worldwide. Delivery time to New Zealand is approximately 7 to 10 days.
Do you have a pickup service?
We do not currently offer a pickup service. Nearly all of the products are shipped out from our Melbourne warehouse via Australia Post. All deliveries are sent out as quickly as possible and free of charge to anywhere within Australia and New Zealand.
How can I track my order?
Once an order has shipped out, we will send you a shipping confirmation e-mail with an estimated date of arrival. You can also track your order via our website by clicking here.
Greg Pauline (verified owner) –
Great price point and excellent long distance binoculars.
Greg Pauline –
Barry –
Excellent product just what we were after
Barry –
Phillip Porter (verified owner) –
Very happy with them
Phillip Porter –
Sara (verified owner) –
Exactly what we needed, we can see cattle 20 acres way clearly.
Sara –
Russell Jones (verified owner) –
Happy with purchase . Binoculars good quality
Russell Jones –
Loong (verified owner) –
Binoculars was just what I need to spot a couple of whales.
Received quickly.
Loong –
Mary (verified owner) –
These 20×50 binoculars are exactly what I had expected, given the previous reviews. You just need to stabilise your arm to get the sharp focus over longer distance, which is no problem as they are light.
Mary –
Shirley Biggs (verified owner) –
Very clear easy to use with one hand I am an Archer and have spent a lot on trying to find good clear pair of binoculars.
Shirley Biggs –
Dr Paul Anderson –
Hugely inadequate in terms of extension of the eyepieces laterally and creation of a single view. Definitely be sending them back
Dr Paul Anderson –
Julie (verified owner) –
Great when focused. Very difficult to get the focus perfect.
Julie –
Burger Oosthuizen (verified owner) –
These are outstanding. Extremely clear and sharp focus. Even more impressive if that’s possible is the customer service. Procular when above and beyond my expectations. A mark of a truly outstanding company. Thanks for everything. Look no further!
Burger Oosthuizen –
Annette Sims (verified owner) –
Prompt delivery. Opening the box, was pleased with the quality of the binoculars. Focus was good on closer objects but looking at greater distance the focus wavered so needs constant refocusing.
Annette Sims –
David (verified owner) –
Good customer service. Very light easy to use.
David –
Royce Morrison (verified owner) –
I am thrilled to bits — So pleased I made this powerful optical product compared to my earlier unit.
I have lost this optical instrument to my wife who has taken ownership of it.
Royce Morrison –
lynn jones –
I purchased these as a present for my wife.
She is very satisfied with them. They give a comfortable spread of magnified vision and are surprisingly light
lynn jones –
Phil Howley –
Very happy with the binoculars and even happier with the fantastic customer service
Phil Howley –
Bauplenut –
Very powerful and much more powerful than I expected. They are also very light. Quite amazing. Easy to focus and I need glasses to see both long and short distances so these are great. Yes you need to lean on something or be very steady handed when viewing over long distances…but if you dont expect that then you are not very with it. If you want it to be totally steady then pay a lot of money and get some gyroscopically stabilised Bino’s for the price of a small car. These were delivered before the expected date and are wonderful. Everything and more than anyone could expect.
Bauplenut –
Sandra musumeci –
Love them
Sandra musumeci –
Lyn Waugh –
Excellent binoculars, clear and great magnification. Very happy with them.
Lyn Waugh –
Anne –
Good value. Managed to watch sailing today without a tripod. Once focused they were very satisfactory. Next week is the big test when they are put them the test at Kiel Week Sailing in Germany.
Anne –
Dora Moffitt –
Ideal for what I wanted and very prompt delivery and service
Dora Moffitt –
Denise Lee –
Order arrived promptly. Binoculars were as described. Very happy with product.
Denise Lee –
Noelle Farrell –
Very good binoculars, pity l missed out on the just discounted price.
Noelle Farrell –
Mike –
Terrific service from Procular. Binoculars arrived promptly after ordering them on line. The Avalon Outpost 20×50 are excellent. Double the power of my old binoculars. I just need a steady hand to use them. Apart from my hand shaking the binoculars are brilliant. Extremely happy with Procular and the binoculars.
Mike –
Heather –
Hi we are happy with them
Heather –
David M. Russell –
Bloody marvellous! I had no idea binoculars could be so good. The magnification is beyond anything I dared dream. Of course, that power takes some time to learn how to manage. But that will be a pleasant process, I’m sure. I remember reading about another pair that one simply could not use them without a tripod and I thought – condescendingly – how could that be the case. But now I realise how much I didn’t know. And I will get a tripod. But the service, price and everything else was wonderful. Thank you, Procular!
David M. Russell –
Ross –
They exceed all my expectations. Simply brilliant, easy to use, crystal clear and crisp viewing with outstanding magnification. Would highly recommend to anyone
Ross –
David –
I wanted a pair of binoculars for night view. The naked eyes only show so many stars, but with my binoculars, there are thousands. The images are all crisp and clear, in both dull and bright light. The transmission of light is good with not that many internal reflections even when you are looking at light. They have a good feel with ergonomic depressions. These binoculars have a flatter lens system that makes images sharp
David –
Gary Knight –
The Binoculars are very good – very powerful, but too powerful for regular use, hard to hold still and focus quickly, so not suitable for my purpose. I have returned them for a replacement pair of Bushnell 12×50 Permafocus.
Gary Knight –