Procular’s COVID-19 Coronavirus Delivery Procedures
With the growing health concerns, we have implemented some new guidelines for our no contact deliveries. We are also closely coordinating with Australia Post to ensure there will be no disruptions to our services. We want to assure you that our platforms are at full functionality, with the services and support you are used to receiving from us.
On Time and No Contact Delivery
Australia Post have taken steps to minimise the spread of the COVID-19 virus and will no longer obtain signatures at the time of delivery, instead:
The parcel will be delivered to your doorstep, or at reception. All parcels will no longer require a signature for delivery and/or collection. Contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for you to pick up on the counter.
For deliveries with specific signature requirements, we will be working with our customers directly to ensure these continue to be met.
Delivery to New Zealand
Procular and Australia Post are doing our best under difficult circumstances to deliver your order quickly and safely. It is possible that some shipments to New Zealand may experience unforeseen delays and take longer than usual to be delivered due to limited flights. We appreciate your understanding and patience.
How much do I have to pay for shipping?
Zero. We offer our customers free shipping Australia and New Zealand wide with no minimum spend! Your package will be delivered by either Australia Post Express or a courier. You will also be given an order number which you can use to track the status of your order here on our website.
I just placed an order online. When will I receive my merchandise?
Procular makes every effort to get your order to you as soon as possible. Orders for in-stock items placed on business days before 1:00 PM AEST (Australian Eastern Standard Time) are generally shipped out the same or the following day (subject to verification). Please note that weekend orders, placed on Fridays after 1:00 PM AEST will be processed on the following Monday. If there is a problem with your order, you will receive an e-mail within two business days to advise you about the situation.
Do you ship internationally?
Yes, Procular ships throughout Australia, New Zealand, the U.S., Canada and to over 200 countries worldwide. Delivery time to New Zealand is approximately 7 to 10 days.
Do you have a pickup service?
We do not currently offer a pickup service. Nearly all of the products are shipped out from our Melbourne warehouse via Australia Post. All deliveries are sent out as quickly as possible and free of charge to anywhere within Australia and New Zealand.
How can I track my order?
Once an order has shipped out, we will send you a shipping confirmation e-mail with an estimated date of arrival. You can also track your order via our website by clicking here.
Julie (verified owner) –
We purchased these binoculars so we could try and watch whales from our balcony at home. We were a little nervous about how stable the image would be, given the powerful magnification of the binoculars. However, we are absolutely delighted that the binoculars are extremely easy to use, light, exactly as described on the website, and powerful enough to spot all kinds of activity from so far away. We now just have to wait for the whales to arrive! Extremely happy with the purchase and the efficient way the company delivered the binoculars.
Julie –
Anne-Mette Djurhuus –
A very good choice! Easy to use, very light and it’s amazing how far and clear you can see! The description on the website is spot on!!
Anne-Mette Djurhuus –
Lyndsay –
Great product but also great service. It is hard to know which sites to trust these days but the service was fantastic from the confirmation email through to delivery tracking. The package arrived from Australia to Southland NZ in 5 days. The website advise was spot on. Thank you.
Lyndsay –
Robyn Jarvis (verified owner) –
Great value-fabulous binoculars.
As important, your company a joy to deal with. Efficient, Australian, healthy return policy. Great job guys !
Robyn Jarvis –
Mrs. Veronica Sutton –
The binoculars arrived in good time for the birthday present they were meant for. They have been well received and are good for their purpose which is watching wildlife around our Farm
Mrs. Veronica Sutton –
Pol O’Shea (verified owner) –
Fabulous!!!
Pol O’Shea –
Rick –
Got these binoculars last week , delivery excellent. Already used them for our first whale watching this season which were brilliant as wouldn’t have seen them otherwise! Easy to use and adapt as we are sharing them between us. Don’t need our glasses with them either .
Very happy with them
Rick –
Bernard –
Received these last week only used them 3 times. They are what they say on the web, nice to hold, light weight, easy to use and focus with. Looking forward to using them more over looking Darwin Harbour I have some great views to focus on.Very good value for your $.
Bernard –
landmik –
This is a review of the Nikon aculon 16×50 that i bought here last month. My balcony overlooks the beach so I wanted a pair of strong binoculars to see across the beach and to see boats, whales and people on the beach. I looked around shops and online and this Nikon model seemed to tick all the boxes. they arrived 4-5 days after i ordered . they cam ewith a nice case and all the covers for the the eye pieces and for the lenses. I use them everyday now and i think they do the job brilliantly; especially for long range. therre is a smooth focusing wheel that you can easily adjust when viewing close or far away objects. they are also not heavy at all and feel nice in my hands. good comfortable size -they are not as big as the photo here!! The strap is nice and wide too. The view with these binoculars looks very clear and i can even spot details on people walking on the beach from about 3 Km. When I look at the trees that are only 10 or 20 meters away i can see them very nice and sharp with the background blurred out. I don’t know if all the binoculars have this feature but it looks very nice. I can even see small flies around the branches. I gave a 4/5 rating because these are not for everyone. They are strong binoculars and you need to really keep them steady when watching. Mainly with the full magnification. from close when i focus up to 1 Km this is not an issue at all. In summary these are fantastic binoculars and i would gladly recommended to anyone
landmik –